Shipping policy

Last Updated: June 12, 2026

Thank you for shopping with Ridevero. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below for information regarding order processing, shipping times, and delivery procedures.

Order Processing

  • Orders are processed Monday through Saturday during our business hours.
  • Please allow 1–2 business days for order processing and verification before shipment.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Shipping Times

Estimated delivery times are as follows:

  • United Kingdom: 3–5 business days
  • Europe: 5–10 business days
  • United States & Canada: 7–12 business days
  • Australia & New Zealand: 7–15 business days
  • Rest of the World: 10–20 business days

Please note that these delivery estimates are not guaranteed and may vary depending on the destination and local carrier operations.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, shipping method selected, and the contents of your order.

From time to time, Ridevero may offer promotional free shipping on eligible orders.

Tracking Your Order

When available, tracking information will be sent to the email address provided at checkout once your order has been dispatched.

If you do not receive tracking details within a reasonable period after placing your order, please contact our customer support team.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Delivery Delays

While we strive to meet all estimated delivery times, Ridevero is not responsible for delays caused by:

  • Customs inspections or clearance procedures.
  • Severe weather conditions.
  • Carrier disruptions or transportation issues.
  • Public holidays.
  • Events beyond our reasonable control.

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Ridevero is not responsible for delays, losses, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible so we can work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Claims for damaged items should include photographs of the package and the affected products.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Ridevero

Monday – Saturday, 9:00 AM – 6:00 PM (GMT)

Live Chat (replies in approximately 5 minutes)

Email: support@ridevero.shop

Phone: +44 7985 617220

Warehouse Address:

96 St Paul's St,

Clitheroe BB7 2LS,

United Kingdom.